1. ICBC has told me I’m not injured and won’t compensate me. Will you consider taking this claim?
Yes! ICBC has a policy on accidents it considers “low-velocity impact.” It’s important to understand this policy has no legal foundation – it is simply ICBC’s arbitrary position that if the damage to your vehicle is beneath a certain threshold, they will not compensate you for your injuries.
ICBC sends these form letters to accident victims who fall into this category and the unfortunate result is that many people with legitimate claims do not recover any compensation because they think they are not eligible. Not true! You have a claim like anyone else – ICBC just wants you to think you don’t.
2. If I don’t recover any money from ICBC, do I still have to pay your legal fees?
No. In the unlikely event that we did not recover any compensation for you, you do not owe us any legal fees.
3. What do you charge for your services?
We charge a percentage of the value of your claim, usually between 25% to 30%, depending on the stage that your claim is resolved. You do not pay us any legal fees until your claim is settled or decided by a court.
We also pay for all of the necessary expenses associated with advancing your claim. These are called disbursements and will include medical reports, records, court filing fees etc. and we later ask for reimbursement from ICBC when settling your claim. These expenditures can add up so it’s one less thing you have to worry about.